When we think of the taxi driver who picks us up at the airport or the hotel receptionist in charge of checking in, we instinctively attach to these professionals certain characteristics that we consider essential for the development of their work activity: kindness, efficiency, service… But is it necessary for them to be human? With the current approach of automating work, perhaps not.
Everything suggests that we are not far from seeing scenarios more akin to a science fiction film. Not surprisingly, we now live in a world where the process of digital transformation is significantly altering the nature of work and the development of enterprises, while also shaping the strokes of their future business strategy.
Tasks That Are Usually Automated
Companies’ positions and duties will alter as a result of process automation. With the use of computer systems to handle repetitive tasks, previously assigned to team members became the full responsibility of computers. On the other hand, new occupations with new functions have been created.
For example, in document and report management, automation can assist decrease typical operational errors and difficulties. Similarly, spreadsheet manipulation, which is frequently monotonous and repetitive for people, can be delegated to an artificial system to reduce failures and better use the internal team.
Machine operation is maximized with the help of intelligent instruments, which aid in control by extracting the best from each of them and generating an impact on internal productions.
Another duty that may be automated is data analysis and collection: the main benefit is the capacity to analyze a massive amount of information from many industries more accurately. As a result, managers can get insights from different bases and make relevant decisions based on a more comprehensive view of the organization.
Positive Impacts Of Automation
The use of automation in businesses yields several tangible benefits. One of them is the direct increase in productivity and efficiency as a result of higher agility in daily operations, which leads to an improvement in information flow. With this optimization, the organization will be able to do more operations in less time while maintaining the quality level.
Another beneficial outcome is the introduction of new positions. As with previous industrial revolutions, where new characteristics evolved as a result of the capability to use new machinery and equipment, the new era of activity automation will make room for distinct and crucial jobs to be filled by specialized workers.
Furthermore, it is feasible to observe that this form of solution brings higher savings to the operations. Corporations pay less and invest more when common staff expenses are lowered, errors and operational obstacles are removed, and resources are effectively utilized.
The decision to automate jobs is profitable and advantageous, and employees and management are becoming increasingly aware of this. With the emergence and development of increasingly more powerful technology instruments, this trend should continue and have a lot of positive consequences for those who choose to follow it.
The Influence Of Robotics On The Transformation Of Employment
As a result, the numerous changes in the labor market that have resulted are already notable: optimized manufacturing processes, automated work. Is this new era of automation an opportunity or a threat to the creation of new jobs? Can machines obviate the need for humans?
We must begin with the assumption that automation and innovation create jobs because new goods and processes emerge that require human presence to succeed. Automation mostly consists of making it easy for people to focus on qualified operations while leaving out those that aren’t.
The current fact is that, as technological advancement accelerates, we are witnessing a moment in which jobs are being reinvented and it is vital to have appropriate talent that adapts to this transformative technology. Furthermore, enterprises are integrating robotics to increase production and profitability while also improving the customer experience. As a result, professionals must learn new skills and adapt to the more capable computers that accompany them in the job.
Today’s Robot Is A Decision-making Machine
We most certainly have a skewed sense of what a robot is capable of, thanks in part to the numerous cinematic allusions that have presented them to us as mechanical tools gifted with logic. However, in the contemporary context, they are merely programmable machines capable of completing boring tasks. The truth is that they have already arrived, that they intend to remain, and that their expansion appears to be unstoppable.
And, like everything else, the field of robotics has evolved. Initially, robots were designed to conduct repetitive movements and do the most difficult tasks in the industrial sector. Today, we have more complex and advanced artificial intelligence systems that can execute more accurate jobs and are emerging as the protagonists of this new revolution.
A job that is lost is a negative scenario for a sector that should ideally be controlled (and often is not). This process of replacing outmoded employment with new ones has already occurred with moderate intensity throughout the last century, and the tendency is to accelerate that process. This can be stressful for society, but there isn’t enough data to guarantee that the middle class will be demolished, let alone decimated by automation, as Hawking suggests (and not by other influences). In the end, much of that middle class emerged during the same twentieth century that automation technology was consolidated; in previous centuries, the concept of “middle class” as formed during the twentieth century did not exist.
What will the future look like in twenty years, what jobs will be eliminated, and what new jobs will be created? I plan to be present, and I’m sure bank staff will be as scarce as phone operators are now. At the same time, I am ready to be astonished by new occupations that we cannot even fathom today. I think that automation will help to accelerate the already expanding trend of GDP development, enabling the essential measures to be made for better distribution, particularly in education, and reducing the stress of profession substitution.